Hi, I'm

Vivek Kumar

I help enterprises figure out AI, build and tinker
with it myself, and think deeply about cities and human civilisation.

The Story So Far

I started with a fascination for how data shapes the world around us. After studying at IIT Kharagpur and UT Austin, I dove headfirst into the intersection of data science and urban systems — building demand forecasting models for US and Australian cities and helping transit agencies make smarter decisions with ML.

That curiosity for building led me to found unMazer.ai, a location intelligence startup where I learned the beautiful chaos of taking a product from zero to one. I then spent years as a Senior Product Manager building dynamic pricing engines and data platforms that moved real business needles. Today, at Salesforce, I'm a Lead AI Solution Engineer — pioneering India's AI go-to-market strategy and helping enterprises architect and adopt Agentic AI, RAG pipelines, and LLM-powered solutions.

What ties it all together? I love taking complex, ambiguous problems and turning them into products people actually use. Whether it's advising a CXO on AI strategy or building a demo for a hackathon, I'm happiest at the intersection of technology and real-world impact.

When I'm not architecting AI solutions, I'm reading about why empires rise and fall, or thinking about how cities could work better for everyone.

Roles & Expertise

AI & Solution Architecture

Designing and deploying LLM, RAG, and Agentic AI systems for enterprise adoption — from architecture to production across banking, travel, retail, and technology.

Pioneered Salesforce India's AI GTM from ground zero

Product & Data

Built dynamic pricing engine for IntrCity's bus fleet system with 93% forecasting accuracy. Published research on bus arrival prediction and incentive impact on travel choices.

7 data products delivered, 2 published research papers

Founder & Builder

Startup founder and 0-to-1 product thinker. Driven by problem definition — figuring out what the real problem is and what it takes to solve it.

Founded unMazer.ai, built 12-person team

Enterprise & Strategy

CXO advisory and GTM strategy. Conducted 40+ executive workshops on AI strategy at Salesforce. Translating technical capabilities into business language that moves deals forward.

Trusted advisor to top Indian company leaders

The Journey

Bengaluru, India
2024 — Present

Lead AI Specialist Solution Engineer

Salesforce

  • Pioneered India's AI go-to-market strategy from ground zero
  • Architected and closed major AI deals across banking, travel, retail, and technology
  • Conducted 40+ AI workshops on LLMs, Agentic AI, and Data+AI strategy
Bengaluru, India
2022 — 2024

Senior Product Manager

IntrCity SmartBus

  • Built dynamic pricing product from ground up with 93% forecasting accuracy
  • Managed 9-member data intelligence team; delivered 7 data products
  • Incorporated ML-driven upsell and cross-sell solutions
Bengaluru, India
2020 — 2021

Founder

unMazer.ai

  • Founded B2B SaaS startup — "Google Analytics for Physical Spaces"
  • Built 12-person team; engaged 40+ enterprise customers across industries
  • Used spatial algorithms for hyperlocal intelligence — processing 2B+ mobile pings across 400+ POIs
  • Learned firsthand what kills early-stage startups — and what to do differently
Miami & Chicago, US
2016 — 2019

Data Scientist

WSP USA & Corradino Group

  • Predicted travel demand for major US and Australian cities using ML
  • Developed R package processing National Household Travel Survey data, 90% efficiency gain

Education

UT Austin

M.S., Transportation Engineering

2014 — 2015

IIT Kharagpur

B.Tech, Civil Engineering

2010 — 2014

Certifications

Leadership with AI — ISB

Strategic frameworks for leading AI-driven transformation — from boardroom decision-making to org-wide AI adoption and governance.

Completed

Deep Learning Specialization

End-to-end deep learning fundamentals — neural networks, CNNs, sequence models, and practical ML system design. deeplearning.ai — Coursera.

Completed

Projects

Volunteer 2025

City AI Engine — People+AI

Contributing to building digital public goods for urban governance using data and AI. Making cities smarter through open data initiatives.

Urban AIPublic GoodGovernance
Research 2023

GenAI Use Case Evangelisation

When generative AI was emerging, engaged with enterprises and startups to understand how AI would reshape how companies operate and people work.

GenAIEnterpriseResearch
AI Product 2022

Instagram Caption Generator

End-to-end AI product using vision-language models (BLIP), OpenAI GPT, and FlutterFlow. Full-stack AI from model to mobile UI.

BLIPGPTFlutterFlow
Research 2015

Impact of Incentives on Human Travel Choices

Research on how incentives influence human decision-making in travel mode and time selection — exploring behavioural nudges in urban mobility.

View paper →
Behavioural EconomicsTransportationResearch
Research 2014

Bus Arrival Prediction using ML

Published research improving bus arrival prediction for Chennai using machine learning, addressing real-world urban transit challenges.

View paper →
MLTransportationResearch

Writing & Talks

Technical deep-dives, AI insights, and perspectives on what matters.

What I Think About

Let's Connect

Whether you want to discuss AI strategy, explore collaboration, or just chat about geopolitics over chai — I'd love to hear from you.